Ana Ortega Lambert · Creative Director
Creative direction for a multi-brand portfolio, plus the template architecture, governance, and training that carry it across 40+ country markets. The work every other project here sits inside.
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Redesign that put 44.1M people reached front and center for donors and partners.
Case study coming soon →A dedicated education-market site for a SaaS survey company, built to compete for district budgets and capture qualified leads.
View case study →End-to-end app for self-service lockers: reserve, unlock with your phone, pick up. No staff on site, so the app is the whole service.
View case study →I direct creative work, and I build the machinery that lets it survive forty countries and thirty teams without thinning out.
That means both halves of the job. I set visual direction across brand, campaigns, and digital, present the thinking to executive leadership, and defend the why. Then I build the templates, workflows, and training that let designers and non-designers across Latin America, Africa, and Europe apply it without breaking it. I stay hands-on: I still design the work that matters most.
Beyond the screen: a certified diver drawn to coral restoration, another system that only works when you understand how the parts connect.
I start by asking what's actually broken, and for whom. Often it isn't the design. PSI's homepage looked like a layout problem, but the real issue was a carousel nobody controlled.
PSI homepage case study →I design the core pieces teams need to make new work without starting over: brand kits, templates, page sections. The School Survey site went to the client team with everything they need to build new pages themselves.
School Survey case study →I train the people who use the system and stay involved as it changes: reviewing what's new, fixing what drifts, deciding what evolves. At PSI, I've done that for 6+ years across 40+ countries.
Brand System case study →